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AUDIENCE VACCINATION POLICY OVERVIEW

Updated: 8/16/2021

 

To be permitted to enter Celebrity Theatre, all guests will need to show proof of vaccination or a negative COVID-19 test at the time of entry.

Currently, the only exceptions are:

  • guests under the age of 12, who must be accompanied by an adult that meets our theater’s vaccination requirements; or

  • guests who need reasonable accommodations due to a medical exception or a sincerely held religious belief

 

For guests who are not able to be vaccinated for one of the reasons listed above, they must provide proof of one of the following instead of evidence of vaccination:

  • negative COVID-19 antigen test taken within 6 hours of the performance start time, or

  • negative COVID-19 PCR test taken within 72 hours of the performance start time.

 

Entry will be denied for guests who do not provide the documentation as required above.

Face masks are not required, but are strongly encouraged. At the very least we ask that you wear face masks while in common areas like restrooms, bars, and lobbies. 

 

Our health and safety policies will continue to evolve and will change as needed. 

 

FAQ’s

Why are you implementing a vaccination policy now?

  • In today’s ever-changing world, we are presented with constant challenges that require us to make important reopening policy decisions as part of our commitment to the health and safety of everyone upon our reopening. While the vast majority of our patrons tell us they are vaccinated, it is our responsibility to make everyone feel safe in the wake of the spread of the Delta variant.

I'm confused since the website says this new policy starts on Sept 20th. Are the Jackson Browne and The Monkees concerts included in this new policy?

  • Yes, Jackson Browne, and The Monkees have all decided to follow our venue policy. You will be required to show proof of a COVID vaccination OR a negative COVID test result. 

 

What kind of proof of COVID-19 vaccination will you require?

  • Proof of vaccination must come directly from the healthcare provider that performed the vaccination. Guests will be asked to present a physical copy of their official CDC COVID-19 Vaccination Record Card.

Can I bring a photo of my vaccination card instead of the actual paper card?

  • Yes, we will accept a photo of your vaccination card with proper photo ID

Is proof of COVID-19 vaccination a permanent safety policy at Celebrity Theatre?

  • We don’t know how long this will last. We are continually reviewing our safety protocols and will make necessary adjustments as the science dictates. For now, we believe that implementing this policy (requiring tests or vaccines) is the right thing to do when we reopen

 

Can I just have one dose of the COVID-19 vaccine to attend a performance?

  • Currently a partial vaccination (1st shot) is acceptable, but is subject to change.

 

Do I have to show proof of vaccination if I’ve already had COVID-19?

  • You are still required to show proof of vaccination since medical experts have concluded that vaccines help to prevent reinfection and transmission to others.

 

How recent does proof of a negative COVID-19 test have to be?

  • You must provide proof of a negative COVID-19 PCR test taken no more than 72 hours prior to attending the performance OR a negative COVID-19 antigen test within 6 hours of the performance time.

 

Can my child under 12 attend performances?

  • Guests under the age of 12 are welcome if they are accompanied by an adult who meets our vaccination requirements.

 

Will you require additional documentation, such as ID?

  • Only your vaccination card and your ticket will be required to enter the venue. We reserve the right to verify identity.

 

Are there any exceptions to the vaccination requirement?

  • Special exceptions may be made for guests who need reasonable accommodations due to a medical exception or a sincerely held religious belief. For guests who are not able to be vaccinated for one of these reasons, they must provide proof of one of the following instead of evidence of vaccination:

    • negative COVID-19 antigen test taken within 6 hours of the performance start time

    • negative COVID-19 PCR test taken within 72 hours of the performance start time

Are all Covid 19 tests accepted?

  • Professionally administered PCR or Rapid test will be accepted as long as you provide proof of these results

Are all Celebrity Theatre staff vaccinated?

  • All Celebrity Theatre staff are being held to the same Health & Safety standards as our guests. 

 

What if I don’t have all my documentation when I arrive for a performance?

  • Unfortunately, entry will be denied for guests who do not provide the necessary documentation.

 

If you are implementing a proof of vaccination policy, then are you still requiring masks?

  • Face masks are not required, but they are strongly encouraged. We ask that you wear face masks while in common areas like restrooms, bars, lobbies and the Celebrity Club.

 

How do I get a refund for an event if I choose not to get vaccinated or take a COVID test?

  • If you purchased your ticket before this policy was initiated (Aug 16), you may request a full refund in accordance with our refund policy by contacting our Ticketing and Box Office team at boxoffice@celebritytheatre.com.