Tickets can be purchased at the Celebrity Theatre Box Office on 32nd St., just 4 blocks south of the 202 Loop in Phoenix from 10 AM to 6 PM Monday through Friday. Saturdays & Sundays for on sales & show dates only. The theatre has extended hours on event days. You can also order tickets by phone by calling (602) 267-1600 ext. 1 or by visiting Upcoming Events on our web site.

Monday – Friday 10am to 6pm, Saturday and Sunday for on sales and show days only – extended hours on show days.

We accept the following payment methods:
– Cash
– Debit Cards (with a Visa/Master Card logo)
– Credit Cards (Visa/Master Card/American Express/Discover)
– Gift Cards (with a Visa/Master Card logo)

No. You can only buy tickets online/over the phone with a credit/debit/gift card, as the charge goes through immediately.

There are no refunds, cancellations or exchanges on event tickets unless the show cancels or postpones. In the event a show cancels/postpones all cash refunds must be obtained in person at the box office.
Merchandise, Bar and concession purchases are final. Artist merchandise is provided and sold by the artist. Any refunds/exchanges will be handled by the seller and not the theatre.

– Tickets will ONLY be released to the credit/debit card holder. We must see the credit card used to purchase tickets as well as a photo ID. We must obtain the signature of the card holder before tickets can be released. (This is the policy the credit/debit card companies have set in place for merchants, and there are NO exceptions.)

– You can either choose (if available) Print @ Home, Mobile Delivery, Regular Mail or the card holder can pick the tickets up in advance during regular box office hours, or the evening of the event. (Some delivery methods may not be available for all events. Additional charges may apply for some delivery methods.)

If you received any kind of error message while processing your order, it may result in a pending authorization. Pending authorizations will automatically fall off the account within 24-72 hours depending on the bank.

– Strollers are not allowed inside the theatre.
– Walkers (all types) are allowed if you are sitting in handicapped/disabled seating. Foldable walkers are allowed in other seating sections, but MUST be folded and placed in front of their seat, and not disturb any other patron. We cannot have anything placed in the aisles due to fire code. The Celebrity Theatre does not have a storage room for these items.

– Wheelchairs (all types) are only allowed if you are sitting in handicapped/disabled seating. If you enter the theatre in a wheelchair you MUST remain in the wheelchair throughout the show, due to fire code.

Professional cameras (those with detachable lens over 2 inches long) selfie sticks, video and audio recording devices are not permitted inside the theatre.
The policy on non-professional cameras differs from show to show depending on each artist’s preference. You may call the box office at (602) 267-1600 the day of the event for the artist provided camera policy. Failure to follow the camera policy may result in ejection of the building without refund of admission.
Celebrity Theatre is not responsible for lost, stolen or damaged personal items.

Due to recent events in the world, and numerous occasions of vandalism during recent shows, Celebrity Theatre has decided to increase our security presence for the safety of the artist, staff and our patrons. In order to provide the highest level of safety, we perform metal detection wanding at all shows. This means you should allow for extra time when determining your arrival.

To avoid delay of entry, please be aware the following items are no longer allowed inside Celebrity Theatre during any event:

• Sharpies, Pens, Markers
• Outside food or beverages of any kind
• Firearms, Knives, Chains, or weapons of any kind
• Backpacks
• Selfie Sticks

If you need clearance for any prohibited item for medical reasons, please call the box office at (602) 267-1600. We appreciate your patience and understanding of these changes. We hope to make your experience at Celebrity Theatre an enjoyable and safe one!

Due to recent events in the world, and numerous occasions of vandalism during recent shows, Celebrity Theatre has decided to increase our security presence for the safety of the artist, staff and our patrons. In order to provide the highest level of safety, we perform metal detection wanding at all shows. This means you should allow for extra time when determining your arrival time.

To avoid delay of entry, please be aware the following items are no longer allowed inside Celebrity Theatre during any event:

• Sharpies, Pens, Markers
• Outside food or beverages of any kind
• Firearms, Knives, Chains, or weapons of any kind
• Backpacks
• Selfie Sticks

If you need clearance for any prohibited item for medical reasons, please call the box office at (602) 267-1600. We appreciate your patience and understanding of these changes. We hope to make your experience at Celebrity Theatre an enjoyable and safe one!